How can we help?

Before submitting a report, let's try and see if we've already answered your question.
Start by selecting a category or searching below.

Advanced SecurityHaving trouble accessing any websites using a compatible xFi Gateway.

Email AbuseIf you are receiving spam, harassing, phishing, or unwanted emails.

Identity TheftYour personal information was used by Comcast without your authorization.

Network AbuseExperiencing online harassment or issues with network security.

PostmasterIf you're having an issue with sending or receiving E-Mail with Comcast.

Frequently Asked Questions

Still have a question?

Report an issue. Use our reporting tool to send us an issue we can reach out to you about.