Advanced SecurityHaving trouble accessing any websites using a compatible xFi Gateway.Customer Security Assurance
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.
If you're looking for immediate assistance, review our Frequently Asked Questions below. Start by selecting a category or searching below.
Advanced SecurityHaving trouble accessing any websites using a compatible xFi Gateway.
Email AbuseIf you are receiving spam, harassing, phishing, or unwanted emails.
Identity TheftYour personal information was used by Comcast without your authorization.
Network AbuseExperiencing online harassment or issues with network security.
PostmasterIf you're having an issue with sending or receiving E-Mail with Comcast.Frequently Asked Questions
How do I report online harassment?
How do I report child exploitative content?
How do I report firewall intrusion attempts?
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